FAQs

How far do your therapists travel?

We cover an 6 mile radius of Caterham. Check out our radius map here to see if your within our catchment.


How does the massage subscription work?

  • 3 month commitment, meaning 3 monthly payments must be made before any cancellation of the subscription.

  • Payment card will be charged upon sign up, then on the same date monthly moving forwards.

  • Calendar bookings can be made up to 30 days in advance, on a first come, first serve basis.

  • All treatments are booked through our live calendar portal called “Massage Subscriptions”, found via the “Book Online” button.

Can you have a treatment when you are unwell?

In short, no. Massage and hands on treatments can amplify symptoms and place more strain on your body. Our objective is to promote wellbeing and keep both yourself and therapist healthy.

What is your cancellation policy?

We ask for 48 hours notice, in which we will process your refund within 14 days.

What is the difference between Physiotherapy and Massage therapy?

Physiotherapy is a holistic approach to assess, uncover and optimise the mechanical elements within your body, opposed to massage therapy primarily focuses on a hands on treatment without any depth to an assessment and guidance. In a nutshell, massage techniques are often used within physiotherapy as a treatment option, however physiotherapy doesnt tend to present in a massage treatment.